All Celticweb access numbers allow connection speeds of up to 56k. To connect via PPP (Point to Point Protocol) to Celticweb you will use your PPP dialup software.
To authenticate you as a user you must enter, in your PPP settings, your email address (username@celticweb.com) as your username and then your password.
Enter:
USERNAME: username@celticweb.com
PASSWORD: *******
NOT:
USERNAME: username
PASSWORD: *******
This will then give you internet access.
To change your dialup or ftp password, you must contact Celticweb. For obvious reasons we do not give users access to the dialup authentication servers.
To change your email password, you may use your email client if it supports change password, or you may change it using our web mail interface. Changing your email password DOES NOT change your dialup password.
To access to your email via our web site, go to www.celticweb.com.
Enter your username (not your email address) and password in the boxes provided.
When you have created your web pages, you can upload them to Celticweb via FTP.
For FTP access to your web pages, you must use an FTP client software.
For Macintosh we recommend you use the FTP
software Fetch 3.0 For Windows we recommend you use the FTP
software WS_FTP 32-bit
When you launch the FTP client you will be asked to enter a host address.
Enter ftp.celticweb.com
Enter your username (not your email address) and password in your FTP client.
Enter:
USERNAME: username
PASSWORD: *******
NOT:
USERNAME: username@celticweb.com
PASSWORD: *******
Do not specify any directory. When the connection is made you will be connected to your personal web space root directory.
Here you can upload files and create sub-directories.
The default page for each directory should be index.html
Your web page URL is http://www.celticweb.com/users/ACCOUNTNAME/
NOTE: If we are hosting your domain, ftp to "ftp.your-domain.com"
Your web page URL is http://www.your-domain.com/
Configuring other softwares (except your PPP software)
Your modem and whether or not it is connected to your computer properly
Cabling issues, loose cables etc,
How to deal with attachments, you should be using a MIME compliant email client, (Eudora)
How to search the internet
How to use the internet
How to download software from the internet
How to use other software on your computer, like a word processor
Any other issue which is considered by us to be computer training
At Celticweb we assume you have basic computer knowledge and are able to configure your own platform. We are unable to give you basic computer training over the phone. We recommend you use Netscape and Eudora. We can help you with issues related to these softwares and to issues related to your connection to Celticweb.
We will walk you through the steps of configuring your PPP software over the phone.
Alternatively we will travel to your premises to get you connected for a $50 fee.
If you are using a Mac you should be using either MacPPP, FreePPP or O/T PPP. These are easy to configure and we can walk you through the steps over the phone.
If you are using Windows95 you should configure your Celticweb connection using the Internet Setup Wizard. We can walk you through the steps over the phone.
